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Service Standards: Access to the Service

We aim to be accessible to everyone. We can provide copies of a leaflet which explains how we work in different formats (Braille, large print, audiotape), and we can receive calls via Minicom.

We can also provide information about our work in languages other than English.

If you have other special needs, please let us know. We will try to help.

Complainants can telephone us at the cost of a local rate using our lo-call number; please see the Contact page for details.

 
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